State Farm® Insurance Agent Sarah Shay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Morris
December 8, 2025
5
out of
5
rating by Linda Morris
"Anjalee Wood, the office manager, was a great help to us. She was friendly, helpful, and addressed our situation right away. We were very pleased."
We responded:
"Linda, thank you for your feedback! I'm happy to hear that Anjalee was able to assist you so effectively. Our team is dedicated to providing friendly and prompt service. If you need anything else, feel free to reach out!"
louise schrama
December 2, 2025
5
out of
5
rating by louise schrama
"Anjalee was most helpful. She took care of my needs, providing me with good coverage for a reasonable price. She also did so in a most timely manner."
We responded:
"Thank you, Louise, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Brant, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Olivia Forsythe
November 26, 2025
5
out of
5
rating by Olivia Forsythe
"Dylan was extremely professional and had all the knowledge and answers I was looking for. He made my experience very smooth and easy. I highly recommend Dylan and the office in general."
We responded:
"Thank you, Olivia! I'm happy to hear that Dylan provided you with such a smooth and easy experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Bob Mueller
November 25, 2025
5
out of
5
rating by Bob Mueller
"Trent did me right just waiting on few things but I did sign up"
We responded:
"Thank you, Bob! I'm happy to hear that Trent provided you with great service. If there's anything else you need while waiting on those few things, feel free to reach out. We're here to help!"
Kathleen Carter
November 22, 2025
5
out of
5
rating by Kathleen Carter
"Thanks to Anjalee for all her help with all my insurance questions. She provided all the information I needed to make decisions regarding multiple policies."
We responded:
"Kathleen, thank you for your wonderful feedback! I'm happy to hear that Anjalee was able to assist you with your insurance questions and provide the information you needed. Our team is always here to support you with your insurance needs. Let us know if there's anything else we can do for you!"
Larry Holliday
November 21, 2025
5
out of
5
rating by Larry Holliday
"Anjalee Wood responded to my call promptly. After describing the situation, I sent her the information she need to inform the mortgage company that our Home Onwers (Rental) policy was still in effect. I have since received confirmation that she informed the mortgage company. All was resolved quickly and efficiently. Very pleased with her service this morning."
We responded:
"Thank you, Larry! I'm happy to hear that Anjalee was able to assist you promptly and efficiently. It's great to know that everything was resolved smoothly with your mortgage company. If you need any further assistance, feel free to reach out!"
chaosvii
November 21, 2025
5
out of
5
rating by chaosvii
"Anjalee Wood was ready and able to steer me through the quote & the coverage of my vehicle. Personable & professional."
We responded:
"Thank you, chaosvii! I'm happy to hear that Anjalee was able to assist you with your coverage in such a personable and professional manner. Our team is committed to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Patty Wiersch
November 16, 2025
5
out of
5
rating by Patty Wiersch
"Sarah and her team are the best! They have always taken great care of all our needs and advocate for us. Anjalee is extremely helpful, knowledgeable and thorough. Our family is very grateful!"
We responded:
"Thank you, Patty! I'm so happy to hear that we have been able to take care of your needs. Anjalee will be delighted to know her efforts are appreciated. We're grateful for your trust and look forward to continuing to support your family. Let us know if there's anything else we can do for you!"
Hana Maanavi
November 13, 2025
5
out of
5
rating by Hana Maanavi
"I had the opportunity to receive assistance from Lorelei, who was fantastic! She was a pleasure to speak with and was able to answer all my questions the the fullest extent. I really appreciated her taking the time to make sure I was well knowledged. Highly recommended!"
We responded:
"Thank you, Hana! I'm happy to hear that Lorelei provided you with such excellent assistance. It's wonderful to know she was able to answer all your questions thoroughly. We appreciate your recommendation and are here for any future needs you may have!"
Dalton Bristow
November 7, 2025
5
out of
5
rating by Dalton Bristow
"Trent is phenomenal. He never just sold insurance. He built bridges, between people, between possibilities; and reminded me what it means to do good work with good people. Thank you for your work."
We responded:
"Thank you, Dalton! I'm happy to hear about your positive experience with Trent. It's wonderful to know that he made such a meaningful impact. We appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Miguel Chavez
November 6, 2025
5
out of
5
rating by Miguel Chavez
"Lorelei is one of those rare people who make you feel truly cared for! She’s patient, kind, and goes above and beyond to make sure you’re taken care of. She walked me through everything step by step and made it all easy to understand. Thank you Lorelei for everything!"
We responded:
"Thank you, Miguel! I'm so happy to hear about your positive experience with Lorelei. She truly embodies the care and dedication we strive for in our office. If you ever have more questions or need assistance, feel free to reach out!"
Laramie Chaffin
October 31, 2025
5
out of
5
rating by Laramie Chaffin
"No matter who i work with in this office im always very happy. Trent is not new to State Farm but new to our area and he took great care of me"
We responded:
"Laramie, thank you for your kind words. I'm happy to hear that Anjalee has been able to assist you with your policies. We appreciate your feedback and look forward to continuing to support you. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Tony Obradovic
October 30, 2025
5
out of
5
rating by Tony Obradovic
"Anjalee was great to work with. She built an insurance bundle and then collaborated with me to refine it based on my needs. She explained each option, provided multiple variations, and demonstrated great patience, responsiveness, and professionalism throughout the process."
We responded:
"Thank you, Tony! I'm happy to hear that Anjalee provided such a positive experience while working with you. Her dedication to tailoring insurance options and her professionalism are truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
crystal jones
October 29, 2025
5
out of
5
rating by crystal jones
"Anjalee at State Farm is always such a pleasure to work with! She is prompt, thorough, helpful and always has such a happy attitude! When I have to call to ask questions or make changes, it's a pleasant experience and the usual dread of having to do something like this is none existent!"
We responded:
"Thank you for your wonderful feedback, Crystal! I'm delighted to hear that Anjalee has made your experience with us so enjoyable and stress-free. We appreciate your kind words and are always here to help with any questions or changes you might have. Thanks for choosing us!"
deanna price
October 29, 2025
5
out of
5
rating by deanna price
"Anjalee was an excellent help, and was able to answer all of my questions! She ALWAYS goes above and beyond!"
We responded:
"Thank you for the wonderful review, Deanna! Austin is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Ramana Reddy V
October 27, 2025
5
out of
5
rating by Ramana Reddy V
"Trent was responsive and great to work with."
We responded:
"Thank you, Ramana Reddy, for your feedback! I'm happy to hear that Trent was responsive and great to work with. Our team is dedicated to providing excellent service. Let us know if you need anything else!"
Daniel Hermano
October 24, 2025
5
out of
5
rating by Daniel Hermano
"This is a lovely environment thank you for your support!"
We responded:
"Thank you, Daniel! I'm happy you enjoyed the environment and felt supported. Your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Greg Kahler
October 23, 2025
5
out of
5
rating by Greg Kahler
"Trent was phenomenal and easy to work with. Professional and kind. I plan on returning to him for more in the future."
We responded:
"Thank you, Greg! I'm glad to hear that Trent provided such a professional and kind experience. We appreciate your trust and look forward to assisting you with your insurance needs again. Let us know if there's anything else we can do for you!"
Luis Agosto
October 21, 2025
5
out of
5
rating by Luis Agosto
"Extremely knowledgeable, kind, and friendly people very professional. They are the best."
We responded:
"Thank you, Luis! I'm happy to know you found our team knowledgeable and friendly. We strive to provide the best service possible. If you need anything else, feel free to reach out!"
Angela Rauh
October 21, 2025
5
out of
5
rating by Angela Rauh
"Anjalee always helps me every time I need help. She is super nice and fast with her responses to my texts"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that Anjalee has been providing you with such prompt and friendly assistance. Our team is dedicated to offering the best service possible. Let us know if there's anything else we can do for you!"
DSM 10210
October 18, 2025
5
out of
5
rating by DSM 10210
"Lorelei. Was a great pleasure to speak to someone who legitimately cared about my overall satisfaction from pricing, peace of mind, and detailed understanding. You can put a price on that. I would have paid double."
We responded:
"Thank you! I'm happy to hear that Lorelei made such a positive impact on your experience. Our team is dedicated to ensuring you feel valued and understood. If you ever need anything else, feel free to reach out!"
Kyla Snaza
October 17, 2025
5
out of
5
rating by Kyla Snaza
"Trent at Sarah Shay State Farm gives amazing service! He was very friendly and knowledgeable; he did a great job explaining the quotes to me and helping me understand insurance. I highly recommend this office!"
We responded:
"Thank you, Kyla! I'm happy to hear that Trent provided you with such excellent service. We appreciate your recommendation and are always here to help with any insurance questions you might have. Let us know if there's anything else we can assist you with!"
Greg Look
October 13, 2025
5
out of
5
rating by Greg Look
"Everything was good. He was very helpful."
We responded:
"Thank you for taking the time to leave us a review, Greg. Our State Farm office in Saint Louis would be nothing without policyholders like you!"
emma stone
October 12, 2025
5
out of
5
rating by emma stone
"Amazing service! Lorelei helped me set up my life term insurance quickly and with an affordable price too. Thank you State Farm!"
We responded:
"Emma, thank you for your wonderful feedback! I'm delighted to hear that Lorelei was able to assist you efficiently and find an affordable solution for your life term insurance. We appreciate your confidence in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Devlin Carter
October 10, 2025
5
out of
5
rating by Devlin Carter
"Reposting my google review from several years ago because the service and care from Sarah and her team is just that good! I look forward to continuing to use them in the future. Trent helped me out most recently and he’s great!"
We responded:
"Devlin, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most. "