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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Fagan

June 28, 2024

5  out of  5 rating by Ryan Fagan
"I want to thank Kari Buttice for taking care of my issue with such professionalism and expediency. I was extremely frustrated with my situation. It wasn't a State Farm issue at all. My daughter's car was towed by mistake by her apartment complex and the tow lot wouldn't release the car because her name wasn't on the title. Kari was able to help get my problemed resolved extremely quickly and calmed me down at the same time. This saved me from flying down to Texas to get the car released in person. Kari saved the day for me! Thank you, Kari! Tod Fagan"
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megan fasanella

June 26, 2024

5  out of  5 rating by megan fasanella
"Very helpful and professional , Kari answered all my questions in a timely manner"
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DeMario Jackson

June 19, 2024

5  out of  5 rating by DeMario Jackson
"Amazing. Very helpful. Highly recommend!"
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Jake Doering

June 19, 2024

5  out of  5 rating by Jake Doering
"Sarah Shay State Farm Insurance Agency is the best. Kari was amazing and made my switch from Progressive to State Farm car insurance easy with way more benefits and I also picked up some disability insurance for cheap. Kari walked me through the whole process and looked for the best coverage possible with some good laughs. Thanks for the new policies 😁"
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Breana Goldsmith

June 17, 2024

5  out of  5 rating by Breana Goldsmith
"I needed new insurance and had been looking around for a bit until I got into contact with Kari. She was super helpful, professional and pleasant to work with. For any future insurance needs I will be using her! Thank you for the information and policy, Kari."
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Hector

June 16, 2024

5  out of  5 rating by Hector
"Kari was amazing, helped me out with questions faster than you can count to 3, she was very professional and can tell she loved helping others just by how she was helping me. Thank you Kari!"
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Alyssa Figueroa

June 13, 2024

5  out of  5 rating by Alyssa Figueroa
"I've been with state farm for a fews years. Charle the agent at the time really understood my needs and gave me the most incredible state farm experience. When he left I honestly thought I'd have to switch companies. I didn't expect to find someone who also could meet such a high standard he had set. That's when I met Kari. Kari is absolutely amazing! 5 stars is clearly not enough. I have adhd so I have so many random things going on in a 5 minute conversation. Kari really listens to what her customer needs are. If a question should come up she may not be to sure about don't worry she has you covered! The follow up is ALWAYS timely. She really does show what outstanding customer service is. I definitely appreciate Kari for her work and highly recommend her to anyone looking to switch companies. I promise you won't regret it."
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Ken Gray

June 12, 2024

5  out of  5 rating by Ken Gray
"Kari was great! She helped me get covered on both renters insurance and my vehicle for the same price I was paying on just auto insurance with my previous company."
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Harold Baxley

June 10, 2024

5  out of  5 rating by Harold Baxley
"Kari was an old friend from when I was a kid- she reached out to help me save some money and shes been outstanding, patient and friendlier than any insurance agents I've dealt with. Highly recommend her if you're looking for not just an agent, but a friend! 🤟🤟"
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Victoria Luebbert

June 7, 2024

5  out of  5 rating by Victoria Luebbert
"Absolutely amazing representative for state farm"
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Mark Thompson

June 5, 2024

5  out of  5 rating by Mark Thompson
"If you want personalized friendly service with a patient, caring staff. This is the insurance carrier to go to. Kari has been wonderful in answering questions for all my insurance needs from renters insurance, car insurance, and storage unit insurance coverage questions. She's very thorough, very knowledgeable and very understanding of each person's needs. Thanks again Kari and the staff at Sarah Shay State Farm Agency! Great people"
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Heather Trostel

June 3, 2024

5  out of  5 rating by Heather Trostel
"Was absolutely wonderful and very friendly and pleasant to talk to. Answered all my questions and explained my coverage I have. Also help with the changes I needed to make to my insurance"
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Joyce Jones

May 30, 2024

5  out of  5 rating by Joyce Jones
"Kari Buttice was so helpful today she helped guide me in the right direction to resolve an unexpected issue I encountered. She was very supportive and gave exceptional customer service. I look forward to working with you in the near future Kari! Thanks again!"
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Joshua postl

May 3, 2024

5  out of  5 rating by Joshua postl
"Dillon was an absolute CHAMP!! He messaged me a few times and i kept meaning to respond but just kept forgetting. This guy didnt give up but also was never pushy. Very professional and friendly! Very excited to be back with a good state farm office!"
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Alyssa Sullentrup

April 25, 2024

5  out of  5 rating by Alyssa Sullentrup
"Kari Buttice is fabulous! She got me a better price for a policy with more coverage. She answered all my questions. She went above and beyond, thank you."
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Emma King

April 20, 2024

5  out of  5 rating by Emma King
"Sarah was genuinely one of the kindest and helpful agents i’ve had to deal with anywhere! she’s fantastic at her job and made the process very simple and easy."
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Devlin Carter

April 20, 2024

5  out of  5 rating by Devlin Carter
"As a car salesman, Sarah by far has some of the best customer service I’ve ever had the pleasure of interacting with. She listened to my needs, addressed any and all of my concerns with detailed information and made sure she was looking out for my best interests. She even has an amazing sense of humor on top and kept getting insurance set up entertaining. She is without a doubt the best insurance agent I’ve worked with and she has earned a long time customer in a couple of texts and a phone call."
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Josh

April 11, 2024

5  out of  5 rating by Josh
"Shout out to Dylan and Kari for the great help, being able to find the answers to all my questions and finding the coverages that work best for me, thank you!"
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Michael McClure

April 9, 2024

5  out of  5 rating by Michael McClure
"Anjalee was a tremendous help, made a very complicated day much simpler, and provided the best customer service I've had in a very long time. Even provided help on finding some additional information I was struggling to locate, above and beyond good service, thank you!"
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Rayn c Liberty

April 4, 2024

5  out of  5 rating by Rayn c Liberty
"Anjalee Wood , She is absolutely amazing, very workable. Very knowledgeable. A great lady to have help you with everything. I needed and through the circumstances. I've been going through. She was very supportive. And she doesn't amazing job. I would not ask for a better insurance company. Or better people to talk to thanks for getting. I made a great friend of this and I know I have somebody trusteable and reliable that I can call whenever I need them. Thanks again."
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Kathy M

April 4, 2024

5  out of  5 rating by Kathy M
"I received an annoying Request for Insurance Notification through the state of IL - even though proof of insurance is required to drive a new vehicle off the lot. The state does not allow the insured party to upload an image of the insurance card or policy. If you do not do so within a 30 day period, your license is suspended. I reached out to Anjalee Wood in Sarah Shay's office and received an immediate response that she had taken care of it, along with confirmation of clearance with the state. Thank you Anjalee for your prompt action - I know I will not have to worry about additional fines/court fees as a result. :)"
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Bianca Sa

April 2, 2024

5  out of  5 rating by Bianca Sa
"Anjalee exceeded all of my expectations when choosing an insurance agent. She not only explained complicated insurance terms in a simple way but also made sure my sister and I got the best possible insurance deal. I also wanted to highlight Anjalee's best quality: her availability. Out of all insurance agents my sister and I tried talking with, she was the only one who was available to talk past 5pm; her availability, sympathy, and hardworking disposition are what led to doing business with Sarah Shay State Farm! Definitely to be highly recognized!"
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Aaron Harris

March 19, 2024

5  out of  5 rating by Aaron Harris
"Kari was extremely helpful and so caring of my situation which meant a lot to me very professional and humble she got me all set up in no time she’s the one to call thank you Kari for everything today"
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cassandra shook

March 16, 2024

5  out of  5 rating by cassandra shook
"Kari buttice was very helpful and saved me a lot of money. I would recommend her to anyone"
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Michael Davidson

March 14, 2024

5  out of  5 rating by Michael Davidson
"Sarah and her team do an incredible job with managing auto, home, life, and disability insurance for their customers. I highly recommend them for your insurance needs!"