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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Figueroa

Debbie Figueroa

September 8, 2025

5  out of  5
rating by Debbie Figueroa
"Kari is a fantastic agent! She is extremely fast, quick thinking, helpful and super friendly. She got me an incredible policy and price. No one can go wrong with Kari handling your policy."
We responded:
"Thank you, Debbie! I'm happy to hear that Kari provided you with such excellent service and a great policy. Our team is dedicated to making sure you have the best experience possible. If you ever need anything else, feel free to reach out!"
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Dakota Thevel

August 20, 2025

5  out of  5
rating by Dakota Thevel
"Kari has been great to work with because her communication is great and she has a ton of knowledge about their products. They don’t try to sell you on what you don’t need."
We responded:
"Dakota, thank you for sharing your experience! I'm happy to hear that Kari's communication and expertise have made a positive impact. We always aim to provide honest and helpful service. Let us know if there's anything else we can assist you with!"
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David Hickle

August 19, 2025

5  out of  5
rating by David Hickle
"Great insurance company with prompt customer service. Anjalee is very prompt in her communication & customer service"
We responded:
"Hey, David! Thanks so much for sharing that Anjalee was able to provide prompt communication and service. I'm happy your experience with our insurance office has been quick and helpful. We really appreciate you taking the time to leave your feedback."
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Robin tarver

August 18, 2025

5  out of  5
rating by Robin tarver
"Kari was fantastic to work with!"
We responded:
"Thank you, Robin! I'm happy to hear that Kari provided you with such a fantastic experience. Our team is dedicated to delivering excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Brandon Dawson

August 16, 2025

5  out of  5
rating by Brandon Dawson
"Kari is the best insurance rep I have ever had the pleasure of speaking with. Shes the best"
We responded:
"Thank you, Brandon! I'm happy to hear that Kari made such a positive impression. Our team is dedicated to providing excellent service, and it's wonderful to know Kari is delivering on that promise. If you need anything else, feel free to reach out!"
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Shelby McCall

August 16, 2025

5  out of  5
rating by Shelby McCall
"State Farm provided lower rates and excellent service. Kari was the agent assisting us today, we would recommend her service and State Farm to anyone. After my conversation with Kari, I can CONFIDENTLY say, I made a new friend!"
We responded:
"Shelby, thank you for sharing your experience! I'm so happy to hear that Kari provided you with excellent service and that you found our rates competitive. It's wonderful to know you feel like you've made a new friend. If you ever need anything else, don't hesitate to reach out!"
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Angi Dunham

August 11, 2025

5  out of  5
rating by Angi Dunham
"I walked into the OFallon office with my current policy from another carrier and asked if they could help me get my rates down. Kari was amazing, within a few hours she had me set up and saving 700 a year on house and 1200 a year between the 3 cars. Thank you!"
We responded:
"Thank you, Angi! I'm so happy to hear about your positive experience with Kari. It's wonderful that she was able to assist you in saving on your policies. Our team is dedicated to providing exceptional service and support. If you have any more questions or need further assistance, feel free to reach out!"
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Roadtrip Treasures

August 8, 2025

5  out of  5
rating by Roadtrip Treasures
"Extremely helpful, knowledgeable and skilled with getting competitive pricing and completely coverage! Highly recommend for home, life, business, auto and more."
We responded:
"Thank you for your wonderful feedback! I'm happy to know you found our team helpful and skilled in securing competitive pricing and comprehensive coverage. Your recommendation means a lot to us. If you ever need assistance with home, life, business, or auto insurance, feel free to reach out. Thanks for choosing us!"
Profile photo of Eric Vance

Eric Vance

August 4, 2025

5  out of  5
rating by Eric Vance
"I have always had great experience in the many years Sarah has been my agent . Sarah is very informative, responsive & has great team always willing to assist with any detail or info I needed. Great Agent & even a better person . Highly recommended."
We responded:
"Thank you, Eric! I'm happy to hear about your positive experiences over the years with our team. We appreciate your recommendation and are always here to help with anything you need. Thanks for choosing us!"
Profile photo of Katie Townsend

Katie Townsend

August 2, 2025

5  out of  5
rating by Katie Townsend
"Kari and Anjalee are literally the best ever. They always make sure I understand what’s going on and they never try to break my bank. I didn’t think talking to insurance agents could be enjoyable until I switched to them! We will NEVER leave!"
We responded:
"Thank you so much, Katie! I'm delighted to hear that Kari and Anjalee have made your experience enjoyable and clear. It's wonderful to know that you feel well taken care of without any financial stress. We truly appreciate your loyalty and are always here to assist you with anything you need. Thanks for choosing us!"
Profile photo of Ayeager

Ayeager

August 1, 2025

5  out of  5
rating by Ayeager
"Keri was an absolute delight! She explained to me and hubs in lamens terms and if we had questions she answered... she knows her job very well and is very intuned in what the client needs and asking for. I so appreciate Keri! Thank-you! I do believe we found our forever insurance for home, life and car! Thanks again to Start Farm Insurance and Keri!"
We responded:
"Thank you, Ayeager, for sharing your experience! I'm glad to hear that Keri was able to assist you and your husband so effectively. Her ability to explain things clearly and address your questions is truly valued. We're grateful to have you as part of our State Farm family for your home, life, and car insurance needs. If you ever need further assistance, don't hesitate to reach out!"
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jack kowalski

August 1, 2025

5  out of  5
rating by jack kowalski
"Dylan helped answer any questions I had about my insurance and got me a good rate for my insurance"
We responded:
"Thank you, Jack! I'm happy to hear that Dylan was able to assist you with your questions and secure a great rate for your insurance. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Taylor Shay

Taylor Shay

July 29, 2025

5  out of  5
rating by Taylor Shay
"I am so impressed by this agency! Sarah and her team are extremely hard working and truly go the extra mile to deliver excellent service to their customers. 5 stars all the way around!"
We responded:
"Thank you, Taylor! I'm happy to hear that you were impressed by the dedication of our team. We strive to provide excellent service and are grateful for your recognition. Let us know if there's anything else we can assist you with!"
Profile photo of Richard Ware

Richard Ware

July 19, 2025

5  out of  5
rating by Richard Ware
"Always great service in person or a phone call away for all insurance needs👍"
We responded:
"Thank you, Richard! I'm happy to know you appreciate the service, whether in person or over the phone. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Alexis Eddings

June 13, 2025

5  out of  5
rating by Alexis Eddings
"Dylan Kowalski was a huge help to my fiancée and I in getting us competitive rates for our auto and renter's insurance coverage. Customer service has been top tier in my experience here. Thank you!"
We responded:
"Thank you, Alexis! I'm happy to hear that Dylan was able to assist you and your fiancée with competitive rates for your insurance needs. Providing top-tier customer service is our priority, and I'm glad you experienced that. If you need anything else, feel free to reach out!"
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colin duncan

May 29, 2025

5  out of  5
rating by colin duncan
"Dylan, answered all of my questions got it set up fast and easy"
We responded:
"Thank you, Colin, for sharing your experience! I'm glad Dylan was able to assist you efficiently and answer all your questions. If you need anything else or have more questions in the future, feel free to reach out. We're here to help!"
Profile photo of Felicia Becker

Felicia Becker

May 28, 2025

5  out of  5
rating by Felicia Becker
"It was such a smooth and conveinent process to work with Anjalee Wood. She was knowledgable and friendly. I had waited for 4 days to hear back from another State Farm agent who time and time again stated she would reach out to me. (Also caused concern with how easy it would be to reach her for future needs if she was our agent going forward if it was that hard to just get her to follow through with her own arrangements.) Limited on time I asked my mom if by chance she still had the info for Sarahs office. We had previously worked with this office and they were phenomenal then. I had high expectations and hopes things would be easier with them this time too. Anjalee met and exceeded those expectations! She immediately got in touch with me and has stayed on top of the whole thing until the process was completed. I had 10 days to have everything in place due to closing on a property and had already wasted 4 days waiting on another agent who still has yet to respond to me even as I write this. Needless to say, I will always recommend this office and Anjalee anytime it comes up and I am able. They deserve all the kudos for their diligent work and customer service. Thank you a million times over for making this part so smooth in the midst of a long lengthy process."
We responded:
"Thank you so much, Felicia, for sharing your experience! I'm glad to hear that Anjalee was able to provide you with the knowledgeable and friendly service you were looking for. It's wonderful to know that she exceeded your expectations and made the process smooth, especially given the time constraints you were under. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!"
Profile photo of Josh Yeager

Josh Yeager

May 24, 2025

5  out of  5
rating by Josh Yeager
"My wife and I are working with Kari at State Farm Insurance. She is patient, kind and well spoken. I appreciate that as I am understanding my Insurance more. Thanks again!"
We responded:
"Thank you, Josh! I'm happy to hear that you and your wife are having a positive experience with Kari. Her patience and clear communication are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Robert Harnden

Robert Harnden

May 4, 2025

5  out of  5
rating by Robert Harnden
"Dylan at Sarah‘s office has been a tremendous help to us. He has made transitioning over to State Farm smooth and simple. I would recommend to anyone."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm happy to hear that Dylan was able to make your transition to State Farm smooth and simple. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of tavida baldwin

tavida baldwin

May 2, 2025

5  out of  5
rating by tavida baldwin
"I really appreciate the service I get from State Farm! Anjalee Wood has been very helpful and professional from day one. She answers all of my insurance questions and makes herself available."
We responded:
"Tavida, we’re so glad to hear how Anjalee was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Profile photo of Abril Aragon

Abril Aragon

April 22, 2025

5  out of  5
rating by Abril Aragon
"Kari was truly amazing! State Farm sure is lucky to have her because she is literally the best customer service I’ve ever experienced! She was patient, joyful and made sure I understood what the policy was. Thank you Kari!!"
We responded:
"Thank you, Abril, for sharing your experience! I'm so glad to hear that Kari provided such exceptional service. Her patience and joyful approach truly make a difference, and I'm grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Fatimah Robinson

Fatimah Robinson

April 10, 2025

5  out of  5
rating by Fatimah Robinson
"Kari was wonderful! Very consistent and patient making sure I had all the info I needed to get started and get going on my policies!"
We responded:
"Thank you, Fatimah! I'm so happy to hear that Kari was able to assist you with patience and consistency. It's great to know you felt well-informed about your policies. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jordan Hinderliter

March 25, 2025

5  out of  5
rating by Jordan Hinderliter
"I recently switched to State Farm insurance. Dylan from the Sarah Shay agent has helped me with the switch and has continued to help with any questions I have. He does a fantastic job! I definitely recommend you give them a call!"
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Dylan has been able to assist you with your switch and any questions you have. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Jeffery Moman

Jeffery Moman

February 21, 2025

5  out of  5
rating by Jeffery Moman
"I appreciate greatly Dylan‘s expertise as well as honesty in explaining everything about the policy and being so helpful and persistent as I am happy I finally answered his call lol. I saved much money and I would certainly recommend working with him to anyone and I will look forward to into the future 🙂👏👍"
We responded:
"Thank you, Jeffery, for sharing your experience! I'm delighted to know that Dylan's expertise and honesty made a positive impact on your policy decisions. It's fantastic to hear that you saved money and feel confident recommending our services. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
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Seth Malinee

February 6, 2025

5  out of  5
rating by Seth Malinee
"Dylan was committed to finding me great insurance at a better rate than I was paying before. Excellent customer service!"
We responded:
"Thank you, Seth, for sharing your experience! I'm glad Dylan was able to assist you in finding a better rate and provide excellent customer service. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"