State Farm® Insurance Agent Sarah Shay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Latrice Smiley
October 23, 2024
5
out of
5
rating by Latrice Smiley
"Carrie did everything she came to take her and me and my family. She is amazing and wonderful. We need more like her."
We responded:
"Latrice, thank you for your wonderful review! I'm so happy to hear that Carrie took great care of you and your family. She truly is an amazing part of our team. We appreciate your kind words and are always here to help with any future needs. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Penny H.
October 9, 2024
5
out of
5
rating by Penny H.
"I recently relocated from Arizona and purchased a home. I contacted Sarah Shay’s State Farm office and spoke with Anjalee Wood. She was very nice and super-responsive and I had a competitive quote for both home and auto right away! She went over and above to contact my lender and other agents to make certain the policy met my needs. I would definitely recommend this office and Anjalee for their outstanding customer service!"
We responded:
"Thank you, Penny, for sharing your experience! I'm happy to hear that Anjalee provided you with such responsive and thorough service during your move. Ensuring that your home and auto policies met your needs is our priority. We appreciate your recommendation and look forward to assisting you with any further needs. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
bobby beeson
October 7, 2024
5
out of
5
rating by bobby beeson
"Great service !! Excellent people and I'm proud to have them behind me"
We responded:
"Bobby, thank you so much for your kind words! I'm glad to know you're happy with our service and proud to have us supporting you. If you ever need anything, we're here for you. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Kayla Westermayer
September 27, 2024
5
out of
5
rating by Kayla Westermayer
"Anjalee is always quick & there to help us. Thankful for all the help!"
We responded:
"Thank you, Kayla! I'm glad to hear that Anjalee has been quick and helpful for you. We're grateful for your kind words and appreciate your trust in our team. If you need anything in the future, we're here to assist! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Toni Chambers
September 27, 2024
5
out of
5
rating by Toni Chambers
"Angelee was a delight to speak with she made me feel so appreciated and made everything so simple she really knows how to make you feel happy to be with State Farm"
We responded:
"Thank you, Toni, for your wonderful review! I'm so happy to hear that Angelee made you feel appreciated and simplified everything for you. She truly excels at making our customers feel valued. If you ever need further assistance, don't hesitate to reach out. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Michael Curran
September 12, 2024
5
out of
5
rating by Michael Curran
"Anjalee was super helpful, saved me a bunch of money. 10/10"
We responded:
"Michael, thank you for your review! I'm glad Anjalee could assist you and help you save money. We appreciate your feedback and look forward to serving you again. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Patricia S Brown
September 11, 2024
5
out of
5
rating by Patricia S Brown
"I talked with Anjalee today she was very knowledgeable. I would recommend Statefarm to everyone I’ve been very pleased with them"
We responded:
"Anjalee is indeed a valuable member of our team, and I'm glad she could assist you so well. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Rhonda
September 5, 2024
5
out of
5
rating by Rhonda
"Always appreciated 👍👍Anjalee was so helpful and great personality."
We responded:
"Thank you, Rhonda! I'm glad to hear that Anjalee was helpful and that you appreciated her great personality. We’re grateful for your feedback and look forward to assisting you with any future needs. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
CRAIG MUELLER
September 5, 2024
5
out of
5
rating by CRAIG MUELLER
"Over recent weeks, I have had several phone interactions with Anjalee at the Sarah Shay - State Farm Insurance Agency. Anjalee has been most accommodating with my inquiries and subsequent requests. She has also been very personable and eager to be of assistance each time I have called her. She truly epitomizes great customer service!"
We responded:
"Hey Craig, thank you for your wonderful review! I'm glad to hear that Anjalee has been accommodating and personable during your interactions. She truly embodies the level of service we strive to provide. If you have any further questions or need assistance, please don't hesitate to reach out. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Carol Young
September 4, 2024
5
out of
5
rating by Carol Young
"Anjalee was very helpful and responsive to all my questions. So glad she is on my insurance team."
We responded:
"Carol, thank you so much for your lovely review! I’m happy to hear that Anjalee was so helpful and responsive to your questions. We’re lucky to have her on our team and to be able to assist you with your insurance needs. If you ever have more questions or need anything else down the line, just let us know! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Andrew Ramirez
August 31, 2024
5
out of
5
rating by Andrew Ramirez
"I had a great experience with Kari, she was very helpful and attentive to my needs. All my questions were answered with expertise and promptly. I am grateful for all the help and would definitely commend to anyone looking for an amazing agent."
We responded:
"Thank you, Andrew, for sharing your experience! I'm glad Kari was able to assist you so effectively and address all your questions with expertise. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
The Lymphatic Health Coach
August 26, 2024
5
out of
5
rating by The Lymphatic Health Coach
"I needed to update my car insurance policy. I spoke with Kari, and she was able to do so. Not only was she friendly, but she also took her time explaining the best bundle discounts and finding me the best policy. Thank you Cookie Caldwell"
We responded:
"Thank you, Cookie, for your kind review. I'm glad Kari was able to assist you with updating your auto insurance policy and explaining the best bundle discounts. We appreciate your feedback and are here for any future needs or questions. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Laramie Chaffin
August 23, 2024
5
out of
5
rating by Laramie Chaffin
"Anjalee has helped keep me on track with my policies thank you so much for going above and beyond!"
We responded:
"Laramie, thank you for your kind words. I'm happy to hear that Anjalee has been able to assist you with your policies. We appreciate your feedback and look forward to continuing to support you. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Jonathan Courtney
August 14, 2024
5
out of
5
rating by Jonathan Courtney
"Kari was an excellent!!! She had wonderful customer service and was constantly trying to find me the best deal. She spent all day with me on and off the phone. Couldn’t ask for a better agent!!!"
We responded:
"Hey Jonathan, Thanks for the awesome review! I'm so glad Kari could help you find the best deal and provide such wonderful customer service. We appreciate your feedback and are always here if you need anything else! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Margaret Curran
August 13, 2024
5
out of
5
rating by Margaret Curran
"I recently had the pleasure of working with Anjalee while switching insurance providers, and I can't recommend her highly enough. Her expertise and professionalism made the entire process smooth and stress-free. Anjalee took the time to understand my needs, provide clear explanations, and found the best coverages at great rates. Her responsiveness and availability truly set her apart. If you’re looking for an insurance agent who delivers exceptional service with a personal touch, Anjalee is the best choice."
We responded:
"Hi Margaret, thanks for sharing your experience! I'm so glad Anjalee could make your switch to our insurance smooth and stress-free. Her expertise and dedication to understanding your needs really shine through. We're happy to have her on our team! If you need anything else, we're here for you. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
ryan Meier
July 20, 2024
5
out of
5
rating by ryan Meier
"I just want to say I was very impressed with Dylan and will recommend him to friends and family!"
We responded:
"Hey Ryan, thanks a bunch for the awesome review! I'm really glad Dylan made such a great impression on you. We appreciate your recommendation to friends and family! If you ever need anything, don't hesitate to reach out. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Ryan Fagan
June 28, 2024
5
out of
5
rating by Ryan Fagan
"I want to thank Kari Buttice for taking care of my issue with such professionalism and expediency. I was extremely frustrated with my situation. It wasn't a State Farm issue at all. My daughter's car was towed by mistake by her apartment complex and the tow lot wouldn't release the car because her name wasn't on the title. Kari was able to help get my problemed resolved extremely quickly and calmed me down at the same time. This saved me from flying down to Texas to get the car released in person. Kari saved the day for me! Thank you, Kari! Tod Fagan"
We responded:
"Thank you, Tod, for sharing your experience! I'm pleased to hear that Kari provided such quick and professional assistance in resolving the issue with your daughter's car. We're grateful for the opportunity to help and save you from unnecessary travel. If you need anything else, feel free to reach out. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
megan fasanella
June 26, 2024
5
out of
5
rating by megan fasanella
"Very helpful and professional , Kari answered all my questions in a timely manner"
We responded:
"Megan, your review is greatly appreciated! I'm pleased to hear that Kari provided you with helpful and professional service, answering all your questions promptly. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
DeMario Jackson
June 19, 2024
5
out of
5
rating by DeMario Jackson
"Amazing. Very helpful. Highly recommend!"
We responded:
"DeMario, your recommendation is greatly appreciated! I'm pleased to hear that you found our service amazing and helpful. Thank you for choosing our office for your insurance needs. We're here for you whenever you need assistance! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Jake Doering
June 19, 2024
5
out of
5
rating by Jake Doering
"Sarah Shay State Farm Insurance Agency is the best. Kari was amazing and made my switch from Progressive to State Farm car insurance easy with way more benefits and I also picked up some disability insurance for cheap. Kari walked me through the whole process and looked for the best coverage possible with some good laughs. Thanks for the new policies 😁"
We responded:
"Thank you, Jake, for sharing your positive experience with Kari at our office! I'm pleased to hear that she made your insurance switch smooth and enjoyable, while finding you the best coverage and benefits. We're glad you're happy with your new policies and the disability insurance you picked up. If you ever need assistance in the future, feel free to reach out. - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Breana Goldsmith
June 17, 2024
5
out of
5
rating by Breana Goldsmith
"I needed new insurance and had been looking around for a bit until I got into contact with Kari. She was super helpful, professional and pleasant to work with. For any future insurance needs I will be using her! Thank you for the information and policy, Kari."
We responded:
"Thank you, Breana, for sharing your experience with us! It brightens our day hearing that Kari provided you with excellent assistance and made your insurance search a pleasant one. Providing professional and helpful service is something we strive for with every client interaction, and it's great to know that Kari was able to meet your needs effectively. Thank you for choosing our office! - Sarah Shay, State Farm Insurance Agent, O'Fallon, MO"
Hector
June 16, 2024
5
out of
5
rating by Hector
"Kari was amazing, helped me out with questions faster than you can count to 3, she was very professional and can tell she loved helping others just by how she was helping me. Thank you Kari!"
We responded:
"Hector, I'm thrilled to hear that Kari provided you with amazing and professional assistance promptly! We're grateful for your kind words and glad to know you had a positive experience with us. If you have any more questions or insurance needs, feel free to reach out anytime! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Alyssa Figueroa
June 13, 2024
5
out of
5
rating by Alyssa Figueroa
"I've been with state farm for a fews years. Charle the agent at the time really understood my needs and gave me the most incredible state farm experience. When he left I honestly thought I'd have to switch companies. I didn't expect to find someone who also could meet such a high standard he had set. That's when I met Kari. Kari is absolutely amazing! 5 stars is clearly not enough. I have adhd so I have so many random things going on in a 5 minute conversation. Kari really listens to what her customer needs are. If a question should come up she may not be to sure about don't worry she has you covered! The follow up is ALWAYS timely. She really does show what outstanding customer service is. I definitely appreciate Kari for her work and highly recommend her to anyone looking to switch companies. I promise you won't regret it."
We responded:
"Alyssa, we're ecstatic to hear about your incredible experience with Kari! We're pleased that she provided outstanding customer service and met your needs with such care and attention. Our office is grateful for your recommendation and we're here for all your insurance needs. Thank you! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Ken Gray
June 12, 2024
5
out of
5
rating by Ken Gray
"Kari was great! She helped me get covered on both renters insurance and my vehicle for the same price I was paying on just auto insurance with my previous company."
We responded:
"Ken, we're happy to hear you had a great experience with Kari! I'm pleased she could assist you in getting covered on both renters insurance and your auto at a fantastic price. Thank you for choosing our office for your insurance needs! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"
Harold Baxley
June 10, 2024
5
out of
5
rating by Harold Baxley
"Kari was an old friend from when I was a kid- she reached out to help me save some money and shes been outstanding, patient and friendlier than any insurance agents I've dealt with. Highly recommend her if you're looking for not just an agent, but a friend! 🤟🤟"
We responded:
"Kari, I'm pleased to hear about the outstanding service you received from our office! We're grateful for your recommendation and are thrilled to have been able to help you save money. Your kind words about Kari's patience and friendliness mean a lot to us. If you ever need assistance in the future, feel free to reach out! - Sarah Shay - State Farm Insurance Agent, O'Fallon, MO"